Real Results or Your Money Back

Try our eligible Hair Growth Bundles for 150 days, and if you don’t see results, we’ll give you your money back. Conditions apply.

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Claim in only 3 steps

1. Purchase an eligible product

1. Purchase an eligible product

Buy one of our eligible hair growth systems from the official Nylah's Naturals website

  • 📦 The Complete Growth Collection
  • 📦 Flourish & Growth Supplements Bundle
  • 📦 Thrive & Growth Supplements Bundle
2. Submit Your Pre-Treatment Photos

2. Submit Your Pre-Treatment Photos

Once your order arrives, take your pre-treatment photos (here) within 3 days of receipt

  • 📷 High Resolution well-lit images
  • 📷 Front, back, both sides, fringe and crown
  • 📷 Taken with clean, dry, unstyled natural hair
3. Track Progress Monthly

3. Track Progress Monthly

Consistency is key. Over the 150 days, follow your routine exactly as instructed

  • 💧 Apply Growth Serum daily
  • 💊 Take your supplements consistently as directed
  • ❌ Avoid heat styling and conflicting treatments
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If you've followed everything and still see no improvement, you may submit a claim:

  1. Fill in our Satisfaction Guarantee Claim Form within 30 days after your 150-day period
  2. Upload all required photographic evidence.
  3. Our team will review your submission within 14 business days
  4. Get Your Refund (85% of product cost refunded)

If approved, you'll receive 85% of your product cost refunded (we retain a small portion for shipping, handling, and product fees).

Claim Guarantee

Note:
Guarantee is limited to one claim per customer. Photos must meet quality and timing requirements No claims will be accepted if other hair growth treatments, heat styling, minoxidil, steroids or other conflicting treatments were used. See full Terms & Conditions for all eligibility criteria, exclusions, and submission details.

Frequently Asked Questions

Who is eligible for the 150-Day Money Back Guarantee? Toggle
The Guarantee applies only to first-time customers who purchase eligible products or bundles directly from our official website, www.nylahsnaturals.com.
Which products are covered by the Guarantee? Toggle
  • 📦 The Complete Growth Collection
  • 📦 Flourish & Growth Supplements Bundle
  • 📦 Thrive & Growth Supplements Bundle
    • How do I prove I’ve used the products correctly? Toggle
    You must submit high-resolution, time-stamped photos before you start treatment and monthly between days 30–33 of each product batch. Photos must show multiple angles (front, sides, crown, fringe) in good lighting, along with monthly images of your product bottles.
    What kind of photos are required? Toggle
    Photos must be clear, unfiltered, and high-resolution. They should show your natural hair (clean, dry, unstyled) from several angles to allow proper assessment. Photos with filters, heavy styling, or poor lighting will not be accepted.
    Can I use other hair treatments during the 150 days? Toggle
    To ensure accurate results, avoid using steroid creams, heat styling tools, minoxidil, and other treatments that may interfere with our products. DHT blockers like saw palmetto and biotin supplements are permitted
    Why is the refund 85% and not 100%? Toggle
    The 15% retained covers product manufacturing, shipping, and processing costs involved in your order and claim review. This ensures we can maintain the quality and fairness of the Guarantee
    How long does it take to get my refund? Toggle
    After submitting your claim, it will be reviewed within 14 business days. If approved, your refund will be processed within another 14 business days to your original payment method.
    What if my claim is denied? Toggle
    All decisions are final. If your claim is denied, you will receive an explanation. You can contact us at info@nylahsnaturals.com for further questions or clarifications.
    Can I make multiple claims? Toggle
    No. The Guarantee is limited to one claim per customer.
    What if my shipping is delayed? Toggle
    Shipping delays not caused by you will not affect your eligibility. The 150-day period starts from the date you receive your product.
    Can I switch products or bundles mid-term? Toggle
    No. You must complete the 150-day cycle with the same eligible product or bundle purchased to remain eligible.
    What if I have a medical condition affecting hair growth? Toggle
    If you have a diagnosed permanent hair loss condition (e.g., scarring alopecia), the Guarantee may not apply. Claims in such cases will be reviewed by our trichologist.