I have been on my natural hair journey for just over 12 years. I'd say my hair is 4c but honestly I think it has chosen its own undisclosed category and finding the right products for the strands of hair on my particular head has been near impossible! It has been such a struggle and a financial drainer that I finally gave up and cut off 11 years of growth last year just to give myself a break, regroup and start again. I stumbled upon Nylah in my Google research trying to find 'clean' hair products that actually work, now that my hair was growing again. I'd seen the brand before but didn't realise it was black female owned and had this incredible vision and mission. After hours reading through the site (which was super easy to navigate and wildly informative - a lot of information, but presented in a 'digestable' way for a novice like myself to consume and not feel overwhelmed), I was convinced and ordered the essential haircare bundle fully persuaded that this was it, I had finally found the products that would work for me. And boy was I right! First off, packaging - I love simple, easy to use, attractive packaging and Nylah is giving all that and more (yy shower and beauty cabinet thank you), secondly, a straight forward, step by step, easy to follow routine and products - thank you! I didn't have to trail for hours trying to find what I needed, how to use it, when, how often - its all done for me. From the first shampoo - yes the shampoo! - I could tell this was very different. On to the conditioner, the leave in and the hair oil - and it just kept getting better. The fragrance is not overpowering or too sweet, for my sinuses, it's perfectly balanced. My hair had never looked or felt so plump and nourished. I didn't pre-poo, I didn't deep condition and yet my hair felt so soft, hydrated, healthy, strong and moisturised, my hair needed little to no detangling - all after just one wash day - and it stayed that way until my next wash . If I'd had this 12 years ago, think of the money and the stress I would have saved myself :) BUT I am very glad to be able to begin this new journey with such amazing products that actually work. I've been using the products for 2 months now and my hair has never felt better. To the team at Nylah, thank you so much for creating and sharing products that really work for someone like me. Thank you for the very thoughtful, conscious and deeply caring approach you appear to be taking with this - focused on deep wellbeing and the planet. There are very few places for a black woman like myself to go and feel actually seen and cared for. You do that beautifully with what you have created here. When I go through the website, when I receive emails, when I use the products - I feel like someone has actually thought about me - not just a number but an actual human- what I may need, what may be beneficial to me and what will actually help me have good, healthy hair that works for me. Hair may appear a trivial thing but to many of us, it matters deeply. Clearly it matters to you deeply too so thank you for helping me heal and own mine.